Welcome to Udyog Seba
Training –Certification – Job Assistance programs for Automobiles Sales, After Sales & Spare Parts Management .
Dealer Manpower Recruitment Solution
Existing Manpower Development Programs
Job Profile
Our Proposal
- Dealer Manpower Recruitment
- Jobs at automobile dealerships across India
- Automobiles Training & Certification .
- On the Job Live workshops .
- Placement assistance across India .
- Supporting both automobiles Job Seekers and Dealer Ecosystem
- Indian Automobiles Highlights
- Why skill development in Automobiles :
- Essential Skill Sets for Automobile Dealerships
- In 2022 India is 4th largest Automobile market in the World . 2023 India crossed Japan and now world 3rd largest auto market .
- 29.6 Crore Vehicles ( 2W, 3W, Car , Commercial , Tractors , EV etc.) are on road in India .
- Automobile Sales in India moved from 15.51 MN in 2011 to 26.28 MN in 2019 . Post Covid in 2022 it is 17.52 MN and is growing.
- Two wheeler is 79% and passenger vehicle is 10% of the Industry .
- Only at Federation of Automobiles Dealers Association 26500 authorized automobile dealers are enrolled .
- In addition there are multi brand workshops like Mahindra First Choice , My TVs etc. .
- In Kolkata alone there are 97 plus organized automobile dealers . In addition multi-brand and Electric Mobility dealers are there .
- 5 lacs people working in different positions at automobile dealerships across India .
- Nearly 1 lacs people engaged in automobile dealerships ( only authorized) in West Bengal .
- There are specific skill sets that are essential for each of the roles ( ref. next charts) .
- These manpower's are mostly not beyond ITI / Diploma rather most of them are 10,+2 or non technical graduates . They learn through experience and there is no professional institutes delivering specific skills for specific role aspirants. Migrations also happens from unauthorized garages to authorized one .
- Gap between demand and supply is only broadens with time and with multiple manufacturer coming in , sharing same manpower between themselves .
- There are 1400+ Automobile manufacturers that sales and services in India . The number is growing with EV OES in place . Hence huge demand of skilled manpower is inevitable .
- There are only handful of manpower consultants who are able to effectively support dealership manpower need .
- Most importantly these unorganized manpower unable to deliver with faster changes in BS norms , additions of features and technologies of automobiles with safer- convenience/ comfort – pollution compliance technological enhancement .
- Understanding Indian Auto Market: Competition, Market Share, Unique features, position of IC Electric Vehicles.
- Understanding Basic Automobile Engineering.
- Terminologies: Engine Displacement, Torque, Power, Carb Weight, GVW, Hybrid, Regeneration Gear Ratios, Braking, CBS & ABS etc.
- Sales Promotions, Customer explicit, emotional and implicit needs, Sales Demo.
- Service Operating procedures.
- Repair & Diagnostic Technologies
- Customer and Service Database Management.
- Customer Satisfaction Benchmarking in Sales and Service.
- Optimization in different categories of customer handling and conflict management strategies. Customer retention and loyalty strategies.
- Cost optimization: Productivity, Efficiency, resource utilization, waste management.
- 55, Safety Health Environment and morale frame work.