Certified Service Advisor+ Floor Supervisor Program :
Course Timeline : 2 Months Online Program+ 1 Month on the Job Program .
Course Content : Dealership Manpower hierarchy , Career Progression, Basic Automobiles , Customer Management , Vehicle Management , Shop Floor Management , Repair Quality Management , Repair Order Processing , Basic diagnosis of standard automobiles complaints , Component Identifications and functions, Electric Vehicles Basics KRA tools .
Eligibility : Computer literacy ( word , excel ) , Graduate Science / ITI/ Diploma in Engineering .
Certified Customer Relationship Manager Program :
Course Timeline : 2 Months Online Program+ 1 Month on the Job Program .
Course Content : Dealership Manpower hierarchy , Career Progression, Basic Automobiles , Customer Experience Management , Customer complaint management , Service Appointment Process Management , Post Service follow up , Customer Calling Standards , Objection Handling standards , Essentials of Effective Communication Skills , Professional Letter writing , Basics of Service Marketing .
Eligibility : Computer literacy ( word , excel ) , Graduate Arts / Commerce /Science.
Certified Service Marketing Manager Program :
Course Timeline : 1 Months Online Program+ 1 Month on the Job Program .
Course Content : Dealership Manpower hierarchy , Career Progression, Basic Automobiles , Essentials of Service Marketing , Standard Service Marketing tools , Sales Proposition Management , Appointment Process Management , Digital Marketing , Customer Connect Programs , Service Campaign Management , Lost Customer Recovery Programs , Customer Retention Programs , Essential of Communication Skills.
Eligibility: Computer literacy ( word , excel ) , Graduate Arts / Commerce /Science.
Certified Service Manager Program :
Course Timeline : 2 Months Online Program+ Job Posting for Trainee only where available .
Course Content : Dealership Manpower hierarchy , Career Progression, Basic Automobiles , Essentials of Service Marketing , Standard Service Marketing tools , Sales Proposition Management , Appointment Process Management , Digital Marketing Basics , Customer Connect Programs , Service Campaign Management , Lost Customer Recovery Programs , Electric Vehicles Basics, Customer Retention Programs , Essential of Communication Skills , Workshop productivity , Warranty Management , Administrative Handling , Manpower Development plans , Service Targets and KRA contributions , Objection Handling , Basic Finance and Workshop Profitability Management.
Eligibility: Computer literacy ( word , excel ) , 3-4 Years Automobiles Experience , Graduate Science/ITI/ Diploma engineering .
Certified Sales Consultant Program :
Course Timeline : 2 Months Online Program+ Job Posting for Trainee only where available .
Course Content : Dealership Manpower hierarchy , Career Progression, Basic Automobiles , Sales Pitch , Soft buttons , Effective Communication Skills , Requirement Analysis, Vehicle Finance Management , Vehicle Exchange Programs ,Electric Vehicles Basics , Digital Marketing Basics, Outdoor Marketing Strategies etc.
Eligibility : Computer literacy ( word , excel ) , 3-4 Years Automobiles Experience , Graduate Science/ITI/ Diploma engineering .
Certified Technicians:
Course Timeline : 2 Months Online Program+ 1 Month On the Job Training.
Course Content : Dealership Manpower hierarchy , Career Progression, Basic Automobiles , Repair and Diagnosis , Periodic Maintenance standards , Special tool , Do’s and Don’t on workshop , Basic Electrical , component identifications and functions .
Eligibility: Computer literacy ( word , excel ) , 3-4 Years Automobiles Experience , Graduate Science/ITI/ Diploma engineering .